What we deliver!
1. Tailor made surveys
Each survey is designed specifically for an individual client, reflecting the needs and concerns of its staff, customers and organisation.
2. Structured process
ICMA Group works closely with your management team, following a step-by-step approach to ensure that appropriate attention is paid to all aspects of the research from the initial project analysis & questionnaire preparation through data collection, analysis, interpretation and results.
3. Action oriented results
ICMA Group presents survey findings in a straightforward, intelligible format to facilitate determination of priorities and the clear action plans necessary to improve your company’s position.
Most surveys typically have some key questions in common. ICMA Group has developed a database of such core questions which allows us to benchmark your results against those of similar organisations.
5. Culturally neutral results
People express themselves in many different ways particularly across a range of countries or cultures. ICMA Group statistically robust analytical tools allow for such variations - facilitating a clear understanding of differences in experience without distortion due to differences in expression.