In the past 25 years, ICMA Group have worked with all types of organisations to enhance their businesses through the use of customer and employee opinion surveys and Mystery Shopping.
Our clients range in size from multinational organisations to local companies and are located in every corner of the world.
ICMA Group works with a global network of trusted partners to ensure that interviews are conducted in the first language of the respondent wherever possible. Industries covered include engineering, education, manufacturing, food & beverage, oil & gas, hygiene, healthcare, government, finance, chemicals, industry associations and many more.
ICMA Group has over 25 years experience in a wide range of companies and cultures. If you would like more information about our experience in your sector please contact us.