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How satisfied are Belgian insurance brokers?

Since 2002, ICMA Group performs an annual research to measure the satisfaction of Belgian insurance brokers about the insurance companies they regularly work with. The latest results were published in the magazine De Verzekeringswereld / Le Monde de l'Assurance.

ICMA Group is very glad and proud to announce the full launch of their new website theicmagroup.com. As from January, 15th, the new website will be up and running in English for all visitors. Access in other languages, Dutch and French, will follow shortly.

Are you successful in genuinely engaging your people to take your company to the highest levels?

Employer Branding

A strong employer brand increases an organization’s ability to differentiate itself, to attract, retain and engage people, and supports the organization’s ability to deliver higher levels of customer satisfaction.

Through local and international surveys, ICMA Group provides strategic and non-financial management information to its clients, active in a business-to-business environment. The results of our surveys are benchmarked and action-oriented, allowing our clients to excel and better achieve their business goals in the future.


ICMA Group helps its clients to understand the perception of their customers and employees, the impact this has on their business and what they need do about it to achieve better results in the future.